Profile

customer care

A Customer driven company

Customer orientation is inherent within our Company DNA. From order acceptance to the delivery of the finished product, Torneria Automatica Alfredo Colombo works for and with its Customers to continuously increase their level of satisfaction.

Besides a standard production, the Company also provides at request targeted services such as special optical controls, certifications, electroplating and heat treatment of workpieces and sample parts. All steps in our processes, starting from the initial feasibility study up to all after-sales services are carefully monitored.

In the relationship with our Customers we aim at ensuring a customized service with the highest competence and technology, sharing the same ethical principles.

An integrated work with all project stakeholders

With all the skills acquired in precision turning and thanks to its state-of-the-art laboratory equipment, Torneria Automatica Alfredo Colombo provides support to Customers and Suppliers in testing and co-design activities. Our technical team is trained to work in cooperation with Customer’s specialized departments for the purpose of sharing and integrating knowledges for both improving already existing items and developing new ones.

In-house sorting and assembly service: our response to Customers’ needs

Our in-house 100% assembly and sorting department further increases the range of services offered, providing Customers a pre-assembly service for their components.